LYLE
SUSSMAN Ph.D.
Professor and Chair, Department of Management
College of Business and Public Administration
University of Louisville
Personal
Office: Department of Management
College of Business and Public Administration
University of Louisville
Louisville, Kentucky 40292
502-852-4679Home: 2713 Lamont Road
Louisville, Kentucky 40205
502-452-1249
Education
Ph.D. Purdue University, December 1973
Major: Interpersonal Communication
Minor: Organizational Communication
Minor: Industrial RelationsM.S. University of Wisconsin-Milwaukee, January 1968
Major: Interpersonal Communication
Minor: Group CommunicationB.S. University of Wisconsin-Milwaukee, June 1966
Major: Psychology
Minor: Speech Communication
Military Experience
From July 1968 until April 1970, served as a Research Specialist U.S. Army, at HumRRO Div. #2, Fort Knox, Kentucky. HumRRO is an acronym for Human Resources Research Organization, a hybrid partnership created by Georgetown University and the US Army. During my two year assignment I designed, conducted and reported studies related to the attitudes of Vietnam returnees. I also helped design and write training manuals for tank (MBT-70) drivers. Honorably Discharged as E-5.
Department Chair
January 2003 to the present. Chief administrative officer for the Department of Management, housing 14 full time faculty, 3 graduate assistants, and an administrative assistant. Primary duties include: serving as liaison to the Dean, chairing meetings, preparing yearly performance evaluations, negotiating with adjunct faculty, solving student grievances, administering department budget, serving on Executive Committee for the College of Business.
TEACHING
Professor of Management, College of Business and Public Administration
University of Louisville
August 1988 to Present
Courses taught include Principles of Management, Leadership, Organizational Behavior (undergrad and MBA); Business Communication
Associate Professor of Management, College of Business and Public Administration
University of Louisville
1981 to August 1988Assistant Professor of Management, College of Business and Public Administration
University of Louisville
1979 to 1981Assistant Professor, Department of Speech and Theater Arts
University of Pittsburgh
September 1974 to 1979
Primary teaching responsibilities were in the areas of Communication Theory, Interpersonal Communication, and Organizational Communication.Visiting Assistant Professor, Department of Speech and Theater Arts
University of Michigan
September 1973 to August 1974
Taught undergraduate courses in Interpersonal Communication, Group Communication, and graduate courses in Research Methodology and Organizational Communication.Graduate Research Assistant, Measurement and Research Center
Purdue University
May 1972 to June 1973
Assisted in designing, conducting, and reporting institutional research.Graduate Teaching Assistant, Department of Communication
Purdue University
September 1970 to June 1971
Taught undergraduate courses in Introductory Communication and Interviewing.Graduate Teaching Assistant, Department of Communication
University of Wisconsin-Milwaukee
September 1966 to January 1968
Taught Introduction to Speech Communication.
Guest Lectures
Georgetown University, Washington D.C.
California State University, Northridge, California
Carlow College, Pittsburgh, Pennsylvania
Jacksonville State University, Jacksonville, Alabama
Charles University, Prague, Czech Republic
Faculty Membership, Specialty Programs (Degreed)
International MBA Faculty Team: Taught Organizational Behavior
Executive BSBA Faculty Team: Taught Interpersonal Influence
German Executive MBA Faculty: Taught Organizational Behavior
RESEARCH/CREATIVE ACTIVITY
Publications-Refereed:
Sussman, L., A. Adams, F. Kuzmits, and L. Raho, (2002) "Organizational Politics: Tactics, Channels and Hierarchical Roles," Journal of Business Ethics, 40, 313-329.
Kuzmits, F., L. Sussman, A. Adams and L. Raho (2002), "E-Politics, Using Information and Communication Technology for Political Gain," The Information Management Journal, 36, 5, 76-81.
Boyd, Lynn, Gupta, M. and L. Sussman (2001) "A New Approach to Strategy Formulation," Journal of Education for Business, 76, 6, 338-344.
Dos Santos, B. and L. Sussman (2000) "Improving the Return on IT Investment: The Productivity Paradox," International Journal of Information Management, 20, 429-440.
Klein, Jody and L. Sussman (2000), "Major Depression in the Workplace: Diagnosis and Prescription," Academy of Management Executive, 14, 103-113.
Sussman, L. (1999) "How to Frame a Message - The Art of Persuasion and Negotiation," Business Horizons, 42, 4, 2-6.
Sussman, L. and R. Finnegan (1998) "Coaching the Star: Rationale and Strategies," Business Horizons, 41, 47-54.
Sussman, L. (1997) "Prejudice and Behavioral Archetypes: A New Model for Cultural Diversity Training," Business Communications Quarterly, 60, 1, 7-17.
McDowell, Wyatt and L. Sussman (1996) "Overcoming the Pathology of Litigation: An ADR Primer for Executives," Business Horizons, 39, 23-29.
Sussman, L. and D. Johnson (1996) "Dynamics of the Interpreter's Role: Implications for International Executives," Journal of Language for International Business, (Vol. 7, 2, 1-14).
Sussman, L. (1994) "Training Through an Interpreter," Training, December, 54-56.
Bracker, J., L.Sussman, and A. Walker (1994) "Creating a High Performing Team Through Proactive Management," Clinical Laboratory Management Review, May/June, 8, 269-277.
Sussman, L. and D. Johnson (1993) "The Interpreted Executive: Theory, Models, and Implications," Journal of Business Communication, 30, 4, 415-434.
Smith, M. and L. Sussman (1992) "Working with Adult Children of Alcoholics," HR Magazine, January, 68-73.
Golden, P., R. Beauclair, and L. Sussman, (1992) "Factors Affecting Electronic Mail Use," Computers in Human Behaviors, 8, 297-311.Sussman, L. and Y. Gupta (1992) "Different Perspectives on Inventory Management Among Physicians and Hospital Administrators," American Journal of Surgery, July, 1-2.
Sussman, L., P. Golden, and R. Beauclair (1991) "Training for E-Mail," Training and Development Journal, March, 70-73.
Sussman, L. (1991) "Managers: On the Defensive," Business Horizons, 34, 1, 81-87.
Sussman, L. (1988) "Managing to Speak by Managing the Speech," Personnel, 65, 60-64.
Kuzmits, F. and L. Sussman (1988) "Early Retirement on Forced Resignation: Policy Issues for Downsizing Human Resources," Advanced Management Journal, 53, 1, 28-32.
Sussman, L. and F. Kuzmits (1987) "The HRD Professional as In House Consultant," Personnel, 64, 8-22.
Kuzmits, F. and L. Sussman (1986) "AIDS: 20 Questions," Business Horizons, July-August, 36-42.
Sussman, L. and F. Kuzmits (1986) "HRD as an Entrepreneurial Function," Training and Development Journal, August, 42-44.
Sussman, L. and J. Behlolav (1984) "Information and Communication as Determinants of Organizational Effectiveness," Policy and Information, 8, 1, 37-42.
Sussman, L. (1984) "Grounding Executives' Future Stock," Training and Development Journal, June, 24-27.
Sussman, L., P. Ricchio, and J. Behlolav (1983) "Corporation Speeches as a Reflection of Corporate Value: An Analysis Across Years Themes and Industry," Strategic Management Journal, 4, 187-196.
Sussman, L. and J.Behlolav (1983) "Environmental Scanning and the Dialectic," Managerial Planning, 32, 46-49.
Sussman, L. and R. Herden (1982) "Dialectical Problem Solving," Business Horizons, February 66-71.
Sussman, L. (1982) "OD as Muddling: Implications for Communication Consultants," Communication Quarterly, Spring, 85-91.
Sussman, L. (1982) "Support from the Top: A Case History," Training and Development Journal, December, 105.
Sussman, L., E. Talley, and V. Pattison (1981) "Training Non Trainers for Training," Training and Development Journal, May, 132-136.
Sussman, L. and F. Jablin (1980) "Sycophancy in the Boardroom: Causes and Controls," Directors and Boards, 4, 40-47.
Sussman, L., T. Pickett, I. Berzinski and F. Pearce (1980) "Sex and Sycophancy: Communication Strategies for Ascendance in Same Sex and Mixed Sex Superior Subordinate Dyads," Sex Roles, 6, 113-128.
Sussman, L. and J. Mottley (1979) "Organizational Constraints on Freedom of Speech: An Instructional Unit," Communication Education, 28, 76-79.
Jablin, F. and L. Sussman (1978) "Real Brainstorming Groups," Human Communication Research, 4, 329-337.
Sussman, L. and R. Newman (1978) "Controlling the Sycophants: Techniques and Policies of Corporation Presidents," Advanced Management Journal, 43, 14-21.
Sussman, L. and F. Jablin (1977) "Organizational Communication Research and the Integrator," Journal of the Wisconsin Communication Association, 8, 9-17.
Wasylik, J., L. Sussman, and R. Leri (1976) "Communication Training as Perceived by Training Personnel," Communication Quarterly, 24, Winter, 32-38.
Sussman, L. (1976) "Applying Grunig's Communication Situation Typology to Group Communication Instruction," Communication Education, 25, January, 77-79.
Sussman, L. (1975) "Communication in Organizational Hierarchies: The Fallacy of Perceptual Congruence," Western Speech, 39, Summer, 191-199.
Sussman, L. (1975) "Communication Training for Ad-Hocracy," The Speech Teacher, 24, November, 335-342.
Sussman, L. (1975) "A Theoretical Analysis of Equity and Its Relationship to Student Evaluation," Southern States Speech Journal, 40, Spring, 321-334.
Sussman, L. (1974) "A Field Study of the Relationship Between Perceived Message Distortion and Job Satisfaction," Journal of Business Communication, 11, September, 24-29.
Sussman, L. (1973) "Ancients and Moderns on Fear and Fear Appeals: A Comparative Analysis," Central States Speech Journal, 24, Fall, 206-211.
Sussman, L. (1973) "Perceived Message Distortion in Organizational Hierarchies, Or You Can Fool Some of the Supervisors Some of the Time," Personnel Journal, 53, September, 679-682.Proceedings (Refereed)
Kemelgor, Bruce, L. Sussman, J., Kline, and J., Zurada, The Difficult Employee: A Profile and Perspective" Human Resources Division, Academy of Management, National Meeting, Aug. 2003.
Sussman, L., A. Adams, F. Kuzmits, and L. Raho (2001) "Political Messages in Organizations: Channels and Directions," Decision Sciences Institute, 32nd Annual Meeting, San Francisco.
Gupta, M., L. Boyd, and L. Sussman (2001) "A Theory of Constraints Primer for Strategy Practitioners," Decision Sciences Institute, 32nd Annual Meeting, San Francisco.
Meyer, P. and L. Sussman (1993) "Electronic Communication and Company Restructuring: The Distribution of Costs and Benefits of Potential Organizational and Spatial Adjustments," International Symposium on Technology and Society, IEEE, Proceedings, 94-93.
Beauclair, R., P. Golden, and L. Sussman (1989) "An Organizational Study of Adoption and Implementation of Electronic Communication Media," Proceedings of the 22nd Annual Hawaii International Conference on System Sciences.
Sussman, L., W. Sharbrough, and P. Golden (1987) "The Relationship Between Managerial Communication Role Overload and Perceived Stress Reactions Among Lower Level Managers," Southwest Academy of Management Proceedings.
Sharbrough, W., L. Sussman, and P. Golden, (1984) "Managerial Communication and Job Satisfaction: Expanding on Mintzberg's Typology--A Preliminary Report," American Business Communication Association, Proceedings, 83-92.
Sussman, L. and B. Kemelgor (1982) "Communication Fairness: An Exploratory Study," Academy of Management - Southwest Regional Meeting, Proceedings.
Sussman, L. and Herden, R. (1980) "Dialectic Inquiry: An Experimental Study of the Relative Effects of Dialectic Variants," AIDS Proceedings.
Unpublished Papers:
"Student and Local Resident Attitudes Towards Alcohol, Visitation, and Study Hours in University Housing," Institutional Research Bulletin, Purdue University,
72-4."Attitudes and Adjustment of Vietnam Returnees," HumRRO Research Report, 1970.
A Study of the Relationship Between Expectations Concerning Alternative Outcomes of Laboratory Training and Changes in Sensitivity Among Participants. Unpublished Master's Thesis, University of Wisconsin-Milwaukee, 1968.
Upward Communication in Organizational Hierarchies: An Experimental Field Study of Perceived Message Distortion. Unpublished Doctoral Dissertation, Purdue University, 1973.
Presentations at Conferences:
Sussman, L. and D. Johnson (1994) "Dynamics of the Interpreter's Role," Eastern Michigan University, Twelfth Annual Conference on Language Communication for Business and the Professions, Ypsilanti, Michigan.
Sussman, L. and D. Johnson (1992) "Conceptual and Methodical Issues in the Development of an Instrument to Assess the Impact of Culture on Interpreter Behavior," Eastern Michigan University, Tenth Annual Conference on Languages and Communication for Business and the Professions, Ypsilanti, Michigan.
Beauclair, P. Golden, and L. Sussman (1989) "Implementing Electronic Communication
Media: A Research Agenda," ORSA Times Joint National Meeting.Sussman, L. and R. Herden (1982) "Dialectical Problem Solving: A Review of the Literature," Speech Communication Association, National Meeting.
Sussman, L. and J. Matthews (1979) "Public Speaking Training: A Study of Longitudinal Effects," Speech Communication Association, San Antonio.
Sussman, L. and P. Krivonos (1977) "Reducing the Distortion in Upward Distortion Data," Western Speech Communication Association.
Sussman, L. and F. Jablin (1976) "Organizational Communication Research and the Integrator," Central States Speech Communication Association, Chicago.
Jablin, F. and L. Sussman (1975) "Communication Correlates of Brainstorming Effectiveness," Speech Communication Association, San Francisco, 1976.
Sussman, L. and T. Pickett (1975) "Locus of Causal Attributions and Perceived Source Credibility, Theory, Data and Implications," Speech Communication Association, Houston.
Sussman, L. (1974) "Communication in Organizational Hierarchies: The Fallacy of Perceptual Congruence," Organizational Communication Interest Group, International Communication Association Convention, New Orleans.
Sussman, L., F. Beaver, and M. Gutin (1974) "A Field Study of Perceived Imminence and Fear Arousal: Reactions to 'The Exorcist'," Speech Communication Association, Chicago.
Derry, J. and L. Sussman (1971) "Perceived Imminence as a Determinant of Fear
Arousal: An Experimental and Factor Analytic Study," Persuasion Interest Group, International Communication Association Convention, Phoenix, Arizona.Professional Contributions to Conferences
Chairman - Executive Forum - International Association of Business Communicators - National Meeting, Houston, 1988.
Member of Editorial Review Board, Speech Communication Association, Anniversary Issue, 1989.
Panel Chairman, Organizational Behavior Track, Midwest Decision Sciences Meeting, 1988.
Reviewer for Organizational Behavior Track, Midwest Decision Sciences Meeting, 1988.
Reviewer for Organizational Communication Division, Southwest Academy of Management, 1986.
Panel Member, "Dialectical Problem Solving," AIDS National Conference, 1981.
Panel Member. W.C. Redding Outstanding Dissertation Award, International Communication Association, 1980.
Panel Respondent, Organizational Communication Division, Internal Communication Association National Meeting, 1979.
Panel Chairman, Organizational Communication Division, International Communication Association National Meeting, 1978.
Editorial Board MembershipCommunication Quarterly, Speech Communication Association, 1981-1983.
Communication Education, Speech Communication Association, 1978-1980.
Human Communication Research, International Communication Association 1979-1980.
Invited reviewer: Management Communication Quarterly, 1989. Journal of Management Sciences, 1989. Marketing Education Review, 1993.
Book Chapters:
Falcione, R., L. Sussman, and R. Herden (1988) "Communication Climate," in Handbook of Organizational Communication, Jablin, F., Porter, L., Putnam, L., and Roberts, K. (eds). (Beverly Hills, CA, Sage Publications).
Jablin, F. and L. Sussman (1983) "Organizational Group Communication: A Review of the Literature and Model of the Process," in Greenbaum, H., Falcione, R., and Hellweg, S. (eds), Organizational Communication, 8, Sage, 11-50.
Reprinted Material:
"How to Frame a Message": reprinted in: Lewicki, R., Saunders, D., Minton, J., and Barry, B., Negotiation: Readings, Cases and Exercises, 4th ed., McGraw Hill, 2002. and in Negotiation: Business Fundamental Series, Harvard Business School Publishing, 2001.
"Buffering Executives' Future Shock" reprinted in Strategic Issues in Management Development, (New York: American Society for Training and Development), 1987.
Four "Managing People" newspaper columns have been reprinted in company newspapers.
"Self-Assessment Scales" taken from Communication For Supervisors and Managers in Organizational Behavior 2nd ed. Judith Gordon, (Boston, Allyn and Bacon, (1987).
"Communication in Conflict Management" taken from Communication for Supervisors and Managers published in "Working with Individuals and Groups" - Somalia Management Training and Development Project, State University of New York.
Sussman, L., R. Herden, and F. Kuzmits (1984) "Avoid the Traps of Relying on Interviews," Personnel Journal, July, 26-28. This short excerpt is taken from the Dow Jones supervisory series.
"Early retirement vs Forced Resignation: Policy Issues for Downsizing Human Resources" condensed version reprinted in Small Business Reports, January 1989, 31-33.
Lists (12 in total) from Smart Moves have appeared in Savvy, Self, Working Woman, and Cosmopolitan.
"Factors Supportive of Individual or Group Decision Making" from COMEX: Communication in Human Relations, in Dalton, Hoyle, Watts, Human Relations, 1999, South Western Publishing.
Books (Trade)
Lyle Sussman, Sam Deep, Alex Stiber, Lost and Found: One Man's Journey to Discover the Meaning of Leadership, (Crown, under contract, scheduled for publication 2004).
Deep, S. and Sussman, L., Act on It: Solving 101 of the Toughest Management Challenges, Perseus, 2000, ISBN: 0-6312-0042-1.
Foreign Translations:
Chinese (Taiwan) Faces Publishing.
German/Econ VerlogDeep, S. and Sussman, L., Close the Deal, Perseus, 1999, ISBN: 0-7382-0038-7.
Foreign Translations:
German/Econ Verlag
Chinese (Complex Characters)
Hebrew, Senket
Korean, Thinking Tree
Dutch, ContactDeep, S. and Sussman, L., Power Tools (Addison Wesley, 1998).
Selected by Newbridge Executive Book ProgramForeign Translations:
Hebrew, Senket -- International Businesses Library
Chinese (Taiwan), Culture and Art Publishing HouseDeep S. and L. Sussman, Smart Moves, (Addison-Wesley, 1990). Revised 1997 ISBN: 0-201-51812-0.
Foreign Translations:
Thai/SE-Education Public Co.
German/Econ Verlag
Spanish/Editorial Patria
Korean/Pyung Min Sa
French/First, Inc.
Portuguese (Brazil Exclusively) Livraria Nobel
Dutch/Uitgeverij Veen
Arabic/Al Mutaman
Russian/Veche, A.O.
Indonesian/Pendikan
Romanian/Polimark Publishers Co.
Chinese, Complex Characters (Taiwan) Yale Management &
Publishing Services Inc.Deep, S. and L. Sussman, Yes You Can! (Addison-Wesley, 1996).
Foreign Translations:
Italian/Gruppo Edit. Armenia
Portuguese (Brazil Exclusively) Editora Campus
Korean/Samin Seogak
German/Droemer Knauer Verlag
Chinese-Culture and Art Publishing House
Castilian: Editorial ServiceDeep, S and Sussman, L., Smart Moves for People in Charge, (Addison-Wesley, 1996).
ISBN: 0-201-48328-9.Foreign Translations:
Spanish/(Latin America Exclusively) Editorial Atlantida
Portuguese (Brazil Exclusively) (Editora Campus)
Korean/Grimm Young Publishing Co.
Russian/Pika PressDeep, S. and L. Sussman, What To Ask When You Don't Know What To Say, (Prentice-Hall, 1993).
Deep, S. and L. Sussman, What to Say to Get What You Want, (Addison-Wesley, 1992). ISBN: 0-201-57712-7.
Foreign Translations:
Indonesian/Pendikan
Romanian/Polimark Publishers Co.
Spanish/Edicones Martinez Roca
Deep, S. and L. Sussman, The Manager's Book of Lists, (Pittsburgh, Pa., SDD Publishers, 1988).Best Seller Lists: From 1990 to the present the trade books I co-authored with Sam Deep have appeared on various local, regional, and Internet based (Amazon, Barnes and Noble, Buy) bestseller lists.
Books (Academic, Text)
Deep, S. and L. Sussman, COMEX: The Communication Experience in Human Relations, Cincinnati, South Western Publishing Co. With Instructor's Manual. First Edition, 1984; (ISBN 0-538-07070-6) Second Edition, 1989.
Deep, S. and L. Sussman, Communicating in the Organization: Oral Communication for Bankers, (Washington, D.C., American Bankers Assoc.) 1987.
Sussman, L., Kuzmits, F. and R. Herden, The Dow-Jones Irwin Improving Supervisor Productivity Series, 1984 (currently out of print). This was a six-volume series.
Sussman, L., Communication for Managers and Supervisors, Alfred Publishing, Los Angeles, California, 1979, with Paul Krivonos. ISBN 0-88284-077-0.
CD-ROM
"The Career Toolbox" sponsored and distributed by Seagrams Inc. and the Chivas Regal Product Group, 1996. This CD-ROM was sent to career planning centers (corporate, college, university, trade schools, junior colleges) throughout the U.S. Advice based on my books plus an interview appear as audio segments on this interactive program.
Magazine Articles
Sussman, L., "Is Your E-Mail In Box a Pandora's Box?" PA Banker, reprinted in Connecticut Banking, October 2000, 18-21.
Sussman, L., "How to Manage in Times of Change," Highlights, November 1985 - This is an in-house publication for Monsanto employees, worldwide.
Deep, S. and L. Sussman, "Eight Management Principles You Can't Work Without," Working Woman, June 1991, 61-63.
Sussman, L., "Managing is Like a Box of Chocolates," Kentucky Banker, May 1995, 12-13.
Sussman, L., "Defusing a Disagreement," Bottom Line Business, January 1, 1996, p. 10.
Source Quotes for Books
"Command Respect," 1998, Garfenkle and Kaufman, Rodale Publishing, New York.
Source Quotes for Articles
"Wearing the Whistle," Across the Board, March, 1988.
"Dealing with Irate Customers," Excellence in Service, February, 1996, 2,
122."Selling Strategies for the Internet Age." Harvard Management Update, August 1999.
Internet Web Pages. Depending on the search engine chosen, 200-300 web pages citing Deep/Sussman can be found. These citations may be complete Smart Moves lists used for in-house intranets or excerpted lists appearing in newsletters, or course syllabi.
"Keys to Coping with Information Overload," Vitality, November 2001, p. 17.
Videotapes
"High Tech - High Touch Marketing," (1992) produced and distributed by Bank Marketing Association.
"Management Memos," (1991) a series of 10 short (15-20 minutes) training tapes with Frank Kuzmits produced by the Kentucky Bankers Association for the Kentucky Television Bankers Network. (KTBN)
"Managing Change" (1991), and "Managing Conflict," tapes produced by the Kentucky Bankers Association for the KTBN.
"Dealing with Difficult People" (1993), marketed by Communication Briefings, based on our book: What to Say to Get What You Want, Produced and Distributed by Communication Briefings.
"Communicate the Caring" (1994), marketed by the Kentucky Diabetes Education Association.
"Communicating Effectively" (1994), produced and marketed by Communication Briefings, with Sam Deep. Based on Smart Moves.
"ACT ON IT!," produced and marketed by the Voegele Group, 2001. Based on ACT ON IT.
T.V. Appearances
Bi-weekly videotaped appearances with Frank Kuzmits on "Kentucky Business." This segment was produced by the U of L College of Business and Public Administration for KET, 1988-1991, approximately 45 appearances. The segments were based on the newspaper column ("Managing People") I co-authored with Dr. Kuzmits.
Newspaper Columnist
From 1984 to 1992 co-authored "Managing People," with Frank Kuzmits, a 700-word column that appeared in the "Business First" section of the Louisville Courier Journal, approximately 275 columns. The columns focused on providing practical management tips for the general public.
Co-Editor of Newsletter
Between November 1982 and November 1984. Frank Kuzmits and I were co-editors of the ABA Bank Personnel News. This monthly newsletter went to the Human Resource officers of approximately 2,200 banks. The newsletter was sponsored by the American Bankers Association.
Membership on Professional Banking School Faculties (non-degreed)
Kentucky Banking School, 1988 to 1996.
American Bankers Commercial Lending School, University of Oklahoma, 1986, 1987.
American Bankers Association Human Resource Graduate School, University of Colorado, 1985 to 1994; University of Wisconsin, 2001.
New Jersey Banker's School, 1979-1985.
West Virginia Banking School, University of West Virginia, 1980-1984.
Mid-Atlantic Banking School, Bucknell University, 1975 to present.
Graduate School of Banking, University of Virginia, 1976-1982.
Southwest Graduate School of Banking, Southern Methodist University, 1990 to present.
Banking School of the South, LSU, 1992.
Western States Banking School, University of New Mexico, Albuquerque, 1993 to 1996.
Graduate School of Banking, University of Wisconsin, 2001 to present.
My responsibilities on these faculties include designing and delivering course material, creating tests, coaching and counseling students. Course content covered: Communication, Leadership, Motivation, Team Building, and Personal Development. These schools were sponsored by state or national banking associations and attracted students from all echelons and all functions of the bank.
Membership in Professional Associations
Academy of Management
SERVICE
Executive Director, Executive MBA in Healthcare
Responsible for designing, marketing, and administering Executive MBA. This was a program offered as a partnership with the U of L Medical School. I worked with the faculty and support staff in creating a new program for the local and regional healthcare community. Because of market conditions the program was never launched.
Speeches (Major)
NOTE: This section highlights major speeches, to professional groups. The audience ranged in size from less than 20 to more than 700, in both the public and private sector.
"Corporate Culture," National Conference of University Continuing Education, Louisville, Ky, 1983.
"The Ropes to Skip; The Ropes to Know," to National Association of School Personnel Administrators, Louisville, Ky 1984.
"What Your Banker, Attorney or Accountant Never Told You About Running a Practice," American Association of Equine Practitioners, Boston, Ma 1989.
"Horse Sense for Horse People," American Horse Council, Washington, D.C., 1989.
"Managing People," Oklahoma Equine Veterinary Association, Tulsa, OK, 1989.
"Employees as Customers," presented at "Qualified Employees: Where to Find Them, How to Keep them." Bureau of National Affairs, Washington, D.C., June 7, 1990.
"The Art of Listening," Kentucky Chapter of American Diabetes Association, Louisville, KY, May 15, 1991.
"Leadership and Change," Leadership 2000 ? National teleconference with Warren Bennis, March 21, 1991 Louisville, Ky.
"Effective Leadership," National Assembly of Bank Directors, Vancouver, British Columbia, 1991.
"Smart Moves," National Association of Black Public Administrators, Louisville, Ky1993.
"Why Managers Fail," National Assembly of Bank Directors, Laguna Beach, Calif.,1993.
"Doing More With Less," Kentucky Governor's Conference of Small Business Development, Erlanger, Ky., 1993.
"Smart Moves," Conference for National Association of Black Public Administrators, Louisville, Ky1993.
"The Changing Role of Manager: From Controller to Facilitator," presentation to joint Malaysian/Indonesian Conference on Leadership, Creating a Learning Organization: The Leader's Challenge for the 21st Century, Bali, Indonesia, December 15, 1993.
"Change Management," Czech Bank Training Institute, Prague, Czech Republic, March 14-18, 1994.
"Change Management," National Association of Black Public Administrators, Louisville, Ky March 10, 1994.
"New Paradigms," Kentucky Chapter, Society for Human Resource Management, April, 1994.
"Managing Irate Customers," International Credit Association, Louisville, Ky June, 1994.
"Smart Moves: Technology in the Global Marketplace," International Meeting of Sister Cities Programs, Louisville, Kentucky, July 27,1994.
"Motivating the Non-family Employee in a Family-Owned Business," Family Business Center, University of Louisville, November 17, 1994.
"Doing More with Less," Kentuckiana APICS Chapter, November 17, 1994.
"Solving the Human Dilemma: People and Organizations are the Competitive Edge" presented at "The Second Industrial Revolution." Telecommunication Research Center, University of Louisville, January 11, 1995.
"Executive Power," Bank Directors' Forum, Victoria British Columbia, September 3, 1995.
"Strategic Planning," Planning Forum, Louisville Chapter, October 10, 1995.
"Smart Moves for Trainers," Carolina Society for Training and Development, Charleston, South Carolina, October 24, 1995.
"Smart Moves", Oklahoma Bankers Assn, Cancun Mexico, 1995
"Communicating with Smart Moves," National Association of Bank Cost Accountants, San Diego, June 14, 1996.
"Unleash Your Potential," Society for Human Resource Management, National Meeting, Chicago, Illinois, June 24, 1996.
"Executive Excellence," American Society of State Veterinary Medicine Executives, National Meeting, July 19, 1996, Louisville, Kentucky.
"Smart Moves for Tough Times," University of Louisville Telecommunication Research Center, June, 1997.
"The New ROA: Return on Attitude," South Carolina Bankers, June, Bermuda, 1997.
"From Recruit to Rookie to Star," Tennessee Banker's Association, Nashville, TN April, 1997.
"Managing with Smart Moves," Southern Indiana Chamber of Commerce, March, 1997.
"Building Teams," Kentucky Association of Career Counselors, Louisville, Ky June, 1997.
"High Performing Teams," Meeting of International Equine Association, Louisville, Kentucky, June, 1997.
"De-Dilbertize Your Team," National Association of Black Public Accountants, Louisville, Ky November, 1997.
"Managing High Performance Teams," CEO Conference, Tennessee-Alabama, Bank Presidents, Laguna Beach, February, 1998.
"HRD Trends," Bank Directors' Conference, Charleston, South Carolina, April, 1998.
"Adapting to Change," Association of College and University Personnel Directors, Louisville, Ky, May, 1998.
"Effective Negotiation," Stewards School, University of Louisville, Louisville, Kentucky, November 18, 1998.
"Improving Efficiency," American Association of Equine Practitioners Practice Management Seminar, Baltimore, Maryland, December 4, 1998.
"Selling Your Ideas," National Association of Black Public Administrators, University of Louisville, Louisville, Kentucky, December 4, 1998.
"Attracting and Retaining the 21st Century Employee," Bank Directors Conference, Maui, January 18,1999.
"Managing in An Age of Diversity," Georgetown University, Management Training Development, January 26, 1999.
"Smart Moves for Leaders," Leadership Southern Indiana, May, 1999.
"Writing a Business Plan," Equitana University, June, 1999.
"Smart Moves for Entrepreneurs," International Center, Spalding College, March, 2000.
"Leadership and Values in the New Economy," Kentucky Economic Development Council, February, 2000.
"Leadership and Values in Today's Bank," Bank Director's Conference, Scottsdale Az , February, 2000.
"Leadership and Values," CEO Conference, International Mass Retailers Association, Tucson, April, 2001.
"From Mr. Dithers to Dilbert", Marketing Interest Group, International Mass Retailers Assn., San Diego, Oct. 2001
"Employing Generation Xers", Labor-Management Council, University of Louisville, Oct. 2001.
"Leadership and Values in the New Economy," Graduate School of Banking, University of Wisconsin, August, 2001.
"Leadership and Values in the New Economy," Michigan Bankers Association, 2002.
"Leading Tomorrow's Banks, "Georgia Bankers Assn, Philadelphia, Pa, May, 2002
"Leadership in Today's Bank," Kentucky Bankers Association, 2002.
"Ten Laws of Management", Louisville, Chapter of SHRM, June, 2002
"Leadership and Values in the New Economy" Bismarck North Dakota, Economic Development Council, March 2003.
"Leveraging Employee Talent" International Mass Retailers Association, Logistics Conference, March 2003
"From Mr. Dithers to Dilbert" Values and Leadership in the New Economy", Tri State Banking Leadership Conference: Misssouri, Kansas, Nebraska, March 2003.
Management Development Seminars - International
Bali, Indonesia- For consortium of Indonesian companies, 1993
Kuala Lumpur, Malaysia- For consortium of Malaysian companies, 1996
Prague Czech Republic- For the banking industry in Prague, sponsored by the U.S. Government, 1996
Panama- Public Seminar for Senior Executives, 1999
Continuing Education Programs Sponsored by Colleges and Universities
Under the "Lessons in Leadership" series which included speakers Stephen Covey, Ken Blanchard, Tom Peters, Michael Hammer, and Denis Waitely, I conducted daylong seminars sponsored by universities and colleges around the country. These seminars were conducted while I was on a leave of absence during the Fall 1996 term. The following colleges and universities sponsored the seminars and served as the host sites.
- Oklahoma City College
- University of South Dakota
- Xavier University, Cincinnati
- University of North Dakota
- UC-San Diego
- Rollins College
- UC-San Jose
- Duquesne University, Pittsburgh
- UC-Bakersfield
- University of Missouri-Kansas City
- Fresno City College
- University of Tennessee-Chattanooga
- University of South Carolina
- Creighton University
- University of Tennessee-Knoxville
- Washburn University
- Marquette University
- University of Texas-San Antonio
Executive Director, U of L, KBA Bank Executive Institute
Responsible for establishing curriculum, hiring and orienting faculty, developing marketing strategy, establishing budget. The institute was designed for bank CEOs and co-sponsored by the University of Louisville and Kentucky Bankers Association, 1991 to 1996.
Thesis and Dissertation Committees
While at the University of Pittsburgh, I served on a total of 11 thesis and dissertation committees.
While at the University of Louisville, I served on 12 dissertation and thesis committees.
Major Committee Assignments: University Wide
Dean's Search Committee
Chairman, College of Business and Public Administration Decanal Review Committee.
Member of U of L, U of K joint MBA Advisory Committee.
Member of Oppenheimer Award Selection Committee.
Member of U of L Debate Coach Selection Committee.
College of Business and Public Administration representative to Graduate School.
Member of Selection Committee for Faculty Development Mini Grants.
Member of Provost's Academic Excellence Committee.Member of Provost's Committee on Teaching Excellence.
Panel member - Faculty Development Symposium-Entrepreneurship.
Conducted two "Effective Presentation" Workshops for Faculty Development series.
Conducted In-depth study of Educational Climate for School of Dentistry.
Conducted In-depth study of Educatioinal Climate for School of Law.
Freshman Orientation Program.
Major Committee Assignments: College of Business and Public Administration
College of Business and Public Administration Graduate Curriculum Committee
College of Business and Public Administration Personnel Committee
Search Committee, Dean for External Affairs
Chair, Decanal Review Committee
Advisory Committee Public Administration Ph.D. Program
Strategic Planning Committee
College Restructuring Committee
Facilitator, Speaker
From my initial appointment at UofL (1979) until the present I have facilitated faculty discussions, conducted seminars for student groups, and served as an "all purpose" in-house, management speaker. These assignments have been both scheduled and as a "pinch hitter," filling in for someone else.
Facilitator: "Partnering with the New Metro Government" I facilitated a brainstorming session with the top University of Louisville administrators, and the Louisville Metro government officials.
Louisville, Ky, Mayor's OfficeI served on the transition planning committee for Mayor-elect Jerry Abramson.
Human Relations Commission:Conducted a workshop for the Jefferson County Human Relations Commission.
Conducted seminar for Jefferson Country Human Services Division.
ALPHA:
Between 1984 and 1986 I conducted 4 Interviewing Skills Workshop for the Action League for Physically handicapped Adults and assisted in three job fairs. During this period I also served as a consultant to Bill Heavrin, Director of Alpha.
Louisville Chamber of Commerce:Participated in three events for the chamber: Small Business Development seminar; Conflict Resolution task Force, 1986, featured speaker at breakfast meeting.
Conducted eight "Managing People" seminars under the auspices of the Courier Journal and the U of L Center for Management Development, with Frank Kuzmits.
Consulting/Training
United States Army *Kentucky Fried Chicken Corp.
*Philadelphia School System Rockwell International
Baltimore Public School System *General Electric
*Pennsylvania Bankers Association Pittsburgh Chapter ASTD
Bradford Financial Services *Louisville Chapter ASTD
Upjohn Pharmaceuticals *Dairymen, Inc.
Westinghouse Brown Williamson Corp.
*Material Handlers Institute Hueblein Inc.
Baptist Hospitals of Kentucky *American Bankers Association
Center for Management Development- *Humana, Inc.
University of Louisville Meidinger, Inc.
Reliance Universal *Law School University of Louisville
Grisanti, Inc. Harris Bank, Chicago
*Kentucky Bankers Association Equitable Bank, Pittsburgh
William C. Brown Publishing Co. *Bank Marketing Association
Fidelity Bank, Philadelphia Equitable Bank, Baltimore
Southwest Pension Board Administrative Management Assoc.
Purchasing Managers Assoc. of Ky. Louisville Manufacturing
Harris Berman Esq. Israeli Consulate
*Young President's Organization *Republic Bank & Trust - Louisville
Mayor Abramson's Transition Committee *Louisville Chamber of Commerce
Louisville Auto Action Bittner's
*Jefferson County Public Schools Krogers
Kentucky Podiatry Assn. *Internal Revenue Service
U.S. Postal Service National Collegiate Law Review
*Jewish Community Center of Louisville Rotary Club of Louisville
Wisconsin Jaycees Norton Kosair Children's Hospital
*University of Pittsburgh Informal *Louisville Personnel Association
Education Programs *Major Abramson and Cabinet
*Federal Reserve Bank at Philadelphia Kentucky Home Builders Assn.
Kentucky Association of School of Blue Cross-Blue Shield of Ky.
Business Officials Blue Cross-Blue Shield of W. Va.
Commonwealth Insurance Co. *Tennessee Bankers Assn.
Citizens National Bank of Bowling Green, KY Bankers Installment Credit
*Kentucky Society of Certified of Southern Indiana
Public Accountants *Paul Schultz and Co.
Mannesman-Demag American Institute of Banking
Jefferson County Dental Society Russellville Ky Chamber of Commerce
Oklahoma Veterinary Medicine Assoc. *ITS - Executone
*Rally's Inc. Bank Marketing Association of
Indiana Banker's Assn. Indiana
College and University Personnel BancOhio
Administrators *South Carolina Banker's Assn.
Computer Services Inc. Health Concepts Corp.
Blockbuster Video Bank One
Harness Tracks of America Frank Russell Invest.
Touche-Deloitte Link-Belt
American Horse Council Assn. New England Bank Marketing Assn.
American National Bank - St. Paul Moran-Hyde - Lexington, Ky.
Glasgow, Kentucky Chamber of Commerce Arkansas Bankers Association
South Dakota Bankers Association Illinois Bankers Association
North Dakota Bankers Association Kansas Bankers Association
Ky. Chapter American Diabetes Assn. Capital Holding
Vincennes University Crisis Management Institute
American Hospital Association *Res-Care
Iowa Bankers Assn. Fund Raising Executives of Louisville
UniBank Assn. Community Bank, Homestead, Fla.
Nebraska Bankers Assn. Chi-Chi's
American United Bank, Memphis *Vogt Manufacturing
J. Graham Brown Foundation *Bank Directors Institute
AAA - Kentucky Indep. Bankers Assn. of New York
Georgia Bankers Association Ohio Bankers Association
*KPMG Peat Marwick Leadership Louisville
Gray Construction, Lexington, Kentucky International Credit Association
Human Resource Associates, Malaysia Oklahoma Health Care Association
Arvest Bank Group, Arkansas Hospital Financial Mgmt. Assoc.
First Interstate Bank Motorola
Federal Home Loan Bank of Topeka Texas Banker's Association
FDIC *Seagrams New Hampshire Bankers Association
*Southern Indiana Medical Center
*multiple assignments
HONORS/AWARDS
Recipient Yearbook Dedication, Class of 2000, Southwestern Graduate School of Banking, Southern Methodist University.
Keynote Speaker in "Lessons in Leadership" Series, 1996.
Keynote Speaker, U of L Town and Gown Luncheon, 1993
Outstanding Service Award, School of Business, 1991
Outstanding Teaching Award, Department of Management, 1988
Lecturer at "Eminent Scholar Program," Jacksonville State University,
Jacksonville, Alabama, January 23-25, 1989Received Faculty Award - Paul Schultz Cos. - 1989, 1991
Outstanding Teaching Award, Department of Management,
University of Louisville, 1987Certificate of Appreciation, Action League for Physically Handicapped Adults, Louisville, 1985
Cited in Who's Who - South and Southeast, 1982
Cited in Outstanding Young Men in America, 1979
Elected to Honors Faculty, University of Pittsburgh
Emerging Young Scholar Award, Speech Communication Association of Pennsylvania, 1976
Commendation Award from Pittsburgh Chapter of American Society for
Training and Development, 1975David Ross Summer Fellowship, Purdue University, 1972
Undergraduate National Science Foundation Grant, 1965
Past member of Psi-Chi, undergraduate honor fraternity in Psychology
B.S. Degree Cum Laude
